Refund & Cancellation Policy

Last updated · June 2026

Amaell Group LLC provides B2B professional services based on proposals, agreements, invoices, or written confirmation.

Because many services are customized and time-based, refund and cancellation terms may vary depending on the agreed scope.

General policy

If a project is cancelled before work begins, the client may not be charged unless otherwise agreed.
If work has already started, the client may be responsible for completed work, committed time, third-party costs, and non-cancellable expenses.
Paid invoices for completed services are generally non-refundable unless otherwise stated in writing.
Recurring services may be cancelled according to the notice period stated in the relevant agreement or invoice.
If no specific cancellation term is stated, clients should contact Amaell Group LLC at least 30 days before the next billing period.

If there is a billing, payment, invoice, refund, or cancellation concern, clients should contact finance@amaell.com so the matter can be reviewed.